At Sunnah Wear, we are committed to ensuring your order reaches you in a safe and timely manner. We offer both domestic (UK) and international shipping, with all orders dispatched from our UK-based facility.
We work with trusted carriers, primarily Royal Mail, to deliver your items securely. Once your order is placed, you will receive a confirmation email and tracking information once your order is dispatched.
Please ensure that your shipping details are entered accurately during checkout. Sunnah Wear cannot be held responsible for delays or losses due to incorrect or incomplete address information.
International customers are responsible for any customs duties, taxes, or fees imposed by their local authorities. These are not included in the order or shipping costs.
If your order arrives damaged or does not arrive at all, please contact our support team at support@sunnahwear.store. We will investigate the issue and work with you to find a resolution.
Return Policy
At Sunnah Wear, customer satisfaction is important to us. If for any reason you are not completely happy with your purchase, you may request a return within 15 days period after receiving your order.
Items must be returned in their original condition — unworn, unwashed, and with tags still attached. We reserve the right to refuse returns that do not meet these conditions.
To initiate a return, please contact our customer support team at support@sunnahwear.store with your order number and reason for return. Our team will provide instructions on how to proceed.
Please note that return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect. We recommend using a tracked service when returning items to ensure they reach us safely.
Sale Items are Non-returnable
Once your return is received and inspected, we will notify you regarding the status of your refund or exchange.